Collaborators

1.- IDENTIFICATION DATA

2.- POSITION DESCRIPTION (RESPONSIBILITY)

2.1. DEFINITION (Reason for the existence of the position, objectives, and expected results).

Responsible for the Development of the Investigation

2.2 AREAS OF RESULTS

2.2.1. DUTIES AND RESPONSIBILITIES

• Management of relations with the Investigation Directorate exclusively through the email direccion@agentesprivadosmoch.com
• Receipt of cases by email, which implies a constant review of the investigator’s email account.
• After receiving the case, send an immediate response confirming that the investigation will be carried out according to specifications; otherwise, it will be understood that you do not wish to take the case.
• Review of the documents sent in this order:
• Review of the document labeled CASE
• Review of the document labeled PLANNING
• Review of supplementary documents such as photos, scanned documents, or other additional information
• Submission of the Initial Survey (ESI) within the next 24 hours after accepting the case, otherwise it will be understood that the investigation is not being carried out. The Directorate of Investigations will then reserve the right to reassign this case to another investigator.
• Before starting each day of investigation, review the case, the planning, and the photographs daily.
• Organize personally how the cases will be distributed throughout the week and day.
• Conduct the investigation of the person or subject within the timeframe determined in the planning, remembering to take notes of what is observed, said, or found, and additionally collect evidence through photographs or videos of the event. This implies that you must be able to complete the report with accurate data of times and dates, and submit photographs and videos correctly labeled with dates.
• Report immediately any inconvenience during the course of the investigation.
• Comply with the deadlines for submission of reports and evidence of the investigation.
• Attend meetings at the offices located in cities where the organization operates. If no offices exist, you will be assigned specific meeting places designated exclusively for data collection, following the professionalism model expressed by the company: formality, proper attire, elegant clothing, good hygiene, and proper language and demeanor.
• Attend meetings in specific locations authorized solely by the Company’s Manager and President, following the same model of professionalism as above.
• In meetings, follow the model of questions downloadable from the investigators’ portal, and ensure the reception of the provided documentation.
• Meetings are under no circumstances informative on the part of the Investigator. No answers will be given to those providing the information; the response must be limited to: “Please direct all your doubts or questions to the company’s executives.” This prevents any type of commitment with the client outside of official channels.
• After receiving the information, proceed to upload it to the investigators’ portal, where the same requests that guided the interview are stored. As an additional note, the investigator may practically collect the information using a laptop and the Word request form, sending it to the company, or directly to the website if working from a company office, all of which are equipped with wireless internet.

2.2.2. ISO 9001 REQUIREMENTS (Company goal for 2029)
Refer to the Responsibility and Authority Matrix

3. PROFILE
   • Education
     • Formal

From High School to University Degree with Postgraduate Studies.

Knowledge of utility programs and languages

Excel, Word, Microsoft Outlook, PowerPoint

Training (Instruction)

Teamwork, knowledge in information reception and management, Internet skills.

2.2.1 DUTIES AND RESPONSIBILITIES

Monitoring and control of the development of an investigation through adequate collection of information derived from the assigned case.

• Experience

Carrying out functions related to the control and management of information obtained through an investigative process.

• Skills (Abilities for task execution)

Email communication, process controller, knowledge of information-gathering systems through interviews and photography/video recording, deductive ability, instinct.

The Investigator must cultivate the following virtues:

• Good memory
• Tact and discretion
• Attention to detail
• Investigative aptitude, intelligent curiosity
• Acting ability
• Independence, free of personal feelings
• See, listen, and remain silent

Skills that are developed over the course of practice and through feedback from each case.